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Collections Agent

Job ID#

Posted on

105

July 17, 2026

Job Details

Summary

Latin America

Full Time

Remote

|

US$5.00 - $6.00

Mon to Fri | 9:00am - 5:00pm

English

Requirements

  • Experience: Minimum of 1–2+ years of recent experience working specifically within a collections field or a collections-heavy work environment.

  • Language Skills: Excellent English verbal and written communication skills with a clear, neutral accent.

  • Communication Style: High confidence when speaking professionally with clients over the phone and via email.

  • Location: Candidates must permanently reside in Latin America.

  • Detail-Oriented: Exceptional organizational skills and strong attention to detail, particularly when managing invoicing and customer accounts.

Full Description

Collections Agent

Location: Fully Remote (Open to candidates residing in Latin America)

Work Hours: Monday to Friday, 9:00 AM – 5:00 PM Eastern Time (ET)


About the Role

We are seeking a highly motivated and organized Collections Agent to join our growing team. In this role, you will be responsible for balancing direct client outreach with essential back-office support. This is a fully remote position offering a stable schedule and excellent opportunities for professional growth within the company.


Key Responsibilities

  • Payment Follow-ups: Proactively reach out to customers via phone calls and emails to follow up on outstanding balances.

  • Professional Communication: Maintain a polite, professional, and firm demeanor when handling client accounts and inquiries.

  • Billing Support: Assist with generating and sending invoices, ensuring accuracy in all financial documentation.

  • Administrative Tasks: Provide general administrative and clerical support to keep operations running smoothly.


What We Offer

  • 100% Remote Work: Work comfortably from your home office anywhere in Latin America.

  • Growth Opportunities: We value internal advancement and offer clear pathways for career progression.

  • Stable Schedule: Steady, predictable hours (Monday to Friday, 9:00 AM to 5:00 PM ET) with your weekends free.

Technical & Workspace Requirements

To ensure professional service and operational continuity, all candidates must provide:

  • High-Speed Internet: Reliable, high-speed connectivity for uninterrupted video and data tasks.

  • Power Redundancy: Stable electricity during all shifts; a backup power solution (UPS, power station, or generator) is required in areas prone to outages.

  • Dedicated Workspace: A private, quiet home office free from background noise (family, pets, or street noise) to maintain a professional environment.

We Care!

D|B Global Talent Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability

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