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Customer Success Specialist

Job ID#

Posted on

Internal

February 13, 2026

Job Details

Summary

Santiago de los Caballeros, Dominican Republic

Full Time

Onsite

|

RD$275 + Bonuses/Perks

Mon to Fri | 9:00am - 5:00pm

English

Requirements

  • Previous experience in customer service, call center, inbound and/or outbound roles

  • Excellent English speaking communication skills

  • Native English speakers are highly preferred

  • Strong commitment, reliability, and professionalism

  • Ability to work both independently and within a team environment

  • Must be able to work onsite Monday–Friday, 9 AM–5 PM EST


Full Description

Job Title: Customer Success Specialist

Location: Santiago de los Caballeros

Schedule: Monday – Friday | 9:00 AM – 5:00 PM EST

Employment Type: Full-Time | 40 Hours per Week

Multiple Openings Available


We are currently hiring dedicated and professional Customer Success Specialist to join our growing team in Santiago de los Caballeros. This is a fully onsite position offering stability, competitive pay, and strong growth opportunities within the company.

If you have previous experience in customer service or call center environments and are looking for long-term career development, we would love to hear from you.


Responsibilities:

  • Handle inbound and/or outbound customer calls

  • Provide professional, friendly, and solution-oriented support

  • Maintain accurate records of customer interactions

  • Work collaboratively with team members while also managing tasks independently

  • Meet performance and quality standards


Compensation & Benefits:

  • RD$275 per hour (approximately RD$47,000 per month)

  • Full benefits as established by Dominican labor law

  • RD$4,000 monthly transportation & lunch subsidy

  • Additional company perks

  • Excellent opportunities for internal growth and advancement


We are looking for motivated professionals who are ready to commit long-term and grow with us.


Apply today to secure your opportunity — we are hiring multiple candidates immediately.

Technical & Workspace Requirements

To ensure professional service and operational continuity, all candidates must provide:

  • High-Speed Internet: Reliable, high-speed connectivity for uninterrupted video and data tasks.

  • Power Redundancy: Stable electricity during all shifts; a backup power solution (UPS, power station, or generator) is required in areas prone to outages.

  • Dedicated Workspace: A private, quiet home office free from background noise (family, pets, or street noise) to maintain a professional environment.

We Care!

D|B Global Talent Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability

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