Job Details
Summary
Santiago de los Caballeros, Dominican Republic
Full Time
Remote
|
RD$275.00 - RD$300.00
Mon to Fri | 9:00am - 5:00pm
English
Requirements
Advanced or fluent English communication skills (both verbal and written).
Absolute availability to work onsite in Padre Las Casas, Santiago.
Ability to work the fixed schedule of Monday to Friday, 9:00 AM to 5:00 PM EST.
A strong work ethic, dedication to success, and a career-focused mindset.
Full Description
Client Support Specialist (English-Speaking)
Location: Santiago de los Caballeros, Dominican Republic (Onsite - Padre Las Casas)
Schedule: Monday to Friday, 9:00 AM – 5:00 PM EST
We are seeking dedicated, hardworking, and success-driven individuals to join our team as Client Support Specialists. If you possess exceptional English communication skills and are looking for a career-oriented role with strong growth potential, this is your opportunity to deliver first-class customer service via phone, chat, and email.
This is a 100% onsite position located in Padre Las Casas, Santiago.
Compensation and Benefits
Hourly Pay: RD$275.00 - RD$300.00 per hour
Monthly Subsidy: RD$4,000.00 per month for transportation and lunch
Sign-On Bonus: Up to US$1,000.00
Additional Incentives: Regular performance-based bonuses and incentives available
Career Growth: Strong opportunities for professional advancement within the company
Legal Benefits: Full benefits package provided in strict accordance with Dominican Labor Law
Key Responsibilities
Provide exceptional customer service and support to international clients via phone, live chat, and email.
Resolve inquiries efficiently while maintaining a professional and empathetic demeanor.
Collaborate with the team to meet and exceed service level agreements.
Document client interactions accurately within our system.