Job Title: Customer Success Specialist

Location: Santiago de los Caballeros

Schedule: Monday – Friday | 9:00 AM – 5:00 PM EST

Employment Type: Full-Time | 40 Hours per Week

Multiple Openings Available

We are currently hiring dedicated and professional Customer Success Specialist to join our growing team in Santiago de los Caballeros. This is a fully onsite position offering stability, competitive pay, and strong growth opportunities within the company.

If you have previous experience in customer service or call center environments and are looking for long-term career development, we would love to hear from you.

Responsibilities:

• Handle inbound and/or outbound customer calls

• Provide professional, friendly, and solution-oriented support

• Maintain accurate records of customer interactions

• Work collaboratively with team members while also managing tasks independently

• Meet performance and quality standards

Compensation & Benefits:

• RD$275 per hour (approximately RD$47,000 per month)

• Full benefits as established by Dominican labor law

• RD$4,000 monthly transportation & lunch subsidy

• Additional company perks

• Excellent opportunities for internal growth and advancement

We are looking for motivated professionals who are ready to commit long-term and grow with us.

Apply today to secure your opportunity — we are hiring multiple candidates immediately.