Job Details
Summary
Latin America
Full Time
Remote
|
US$5.00 - $6.00
Mon to Fri
English
Requirements
Exceptional English Skills: You must have excellent English speaking and writing abilities. We have a strong preference for native-level speakers or those with a very clear, neutral accent.
Location: This position is open exclusively to candidates currently living in South America or Latin America.
Professionalism: We require a strong work ethic, dedication, and a long-term commitment to the brand.
Experience: Previous experience in customer service, order taking, or success management is preferred, but we will train the right person with the perfect accent.
Tech-Ready: You must have a quiet, professional home office setup with high-speed, reliable internet.
To be considered, you must be fully available to work the following shifts in Eastern Standard Time (EST). Please double-check your local time conversion before applying.
Monday: 1:00 PM – 6:00 PM EST
Tuesday: 1:00 PM – 6:00 PM EST
Wednesday: 8:00 AM – 7:00 PM EST
Thursday: 8:00 AM – 7:00 PM EST
Friday: 8:00 AM – 4:00 PM EST
Weekends: OFF (Enjoy a consistent Saturday & Sunday break!)
Full Description
Customer Success Specialist (Remote - LATAM)
Location: 100% Remote (Candidates MUST reside in Latin/South America)
Pay: $5.00 – $6.00 per hour (USD)
Job Type: Full-time
About the Company
Join a reputable, fast-growing US-based company that values clear communication and high-level service. We are expanding our operations and looking for a talented Customer Success Specialist to ensure our clients receive a world-class experience. As we grow, we provide genuine opportunities for career advancement for dedicated team members.
The Schedule (Mandatory - All Times in EST)
To be considered, you must be fully available to work the following shifts in Eastern Standard Time (EST). Please double-check your local time conversion before applying.
Monday: 1:00 PM – 6:00 PM EST
Tuesday: 1:00 PM – 6:00 PM EST
Wednesday: 8:00 AM – 7:00 PM EST
Thursday: 8:00 AM – 7:00 PM EST
Friday: 8:00 AM – 4:00 PM EST
Weekends: OFF (Enjoy a consistent Saturday & Sunday break!)
Key Responsibilities
Act as the primary point of contact for customer orders and inquiries.
Manage the end-to-end order process with 100% accuracy.
Communicate with customers via phone and email with a friendly, professional, and helpful tone.
Collaborate with the US team to solve problems and ensure customer retention.
Why Apply?
Stable Income: Competitive hourly rate paid in USD.
Fully Remote: No commute—work from the comfort of your home.
Growth Potential: We are a fast-growing firm that promotes from within.
Work-Life Balance: Fixed schedule with weekends off to recharge.